PRIVACY POLICY

McCabe Living LLC, doing business as STEAD (“STEAD,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, join our email list, contact us, or otherwise interact with STEAD.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order and purchase information

  • Account information, if customer accounts are offered

  • Information you provide when contacting us or communicating with customer service

  • Marketing and email preferences

When you make a purchase, payment information is processed through our third-party payment processors. STEAD does not directly store complete credit or debit card numbers.

We may also automatically collect certain information when you visit or interact with our website, such as:

  • IP address

  • Browser and device information

  • Pages viewed and actions taken on our website

  • Referring website or source

  • Approximate location derived from an IP address

  • Information collected through cookies and similar technologies

2. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • Process, fulfill, and deliver orders

  • Process payments and refunds

  • Communicate with you regarding orders, returns, shipping, or customer-service requests

  • Maintain customer accounts, when applicable

  • Send marketing emails when you have subscribed or otherwise consented to receive them

  • Provide and improve our website, products, and customer experience

  • Understand website usage and customer interactions

  • Detect and prevent fraud, misuse, security incidents, or other unauthorized activity

  • Maintain business and transaction records

  • Comply with applicable legal, tax, accounting, and regulatory obligations

  • Enforce our Terms & Conditions and other policies

We may also use information for other purposes disclosed to you at the time it is collected or with your consent.

3. EMAIL MARKETING

If you join the STEAD email list, we may use your email address to send product information, educational content, company news, special offers, and other marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

Unsubscribing from marketing communications does not prevent us from sending non-promotional communications that are necessary to complete a transaction or provide customer service, such as order confirmations, shipping notices, or responses to your inquiries.

4. COOKIES AND SIMILAR TECHNOLOGIES

Our website and service providers may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand how visitors use the site, improve performance, and support analytics and marketing activities.

Some cookies are necessary for website functionality, including shopping-cart and checkout features. Others may be used for analytics, personalization, or advertising.

Your browser may allow you to block, delete, or limit cookies. Doing so may affect the functionality of certain portions of the website.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and similar technologies.

5. HOW WE SHARE INFORMATION

We may disclose personal information to service providers and other third parties that assist us in operating our business, including providers that support:

  • Website hosting and e-commerce functionality

  • Payment processing

  • Order fulfillment and shipping

  • Email and marketing communications

  • Website analytics

  • Fraud prevention and security

  • Accounting, recordkeeping, and other business operations

These providers may access personal information as necessary to perform services on our behalf and are subject to their own legal and contractual obligations regarding that information.

We may also disclose information when reasonably necessary to comply with applicable law, legal process, or governmental requests; protect the rights, property, or safety of STEAD, our customers, or others; investigate fraud or security concerns; or enforce our agreements and policies.

If STEAD or McCabe Living LLC is involved in a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction, personal information may be transferred as part of that transaction as permitted by law.

We do not sell personal information for money.

6. PAYMENT INFORMATION

Payments made through our website are processed by third-party payment providers.

Payment providers may collect and process information necessary to complete your transaction in accordance with their own privacy policies and security practices.

STEAD does not directly store complete payment-card information.

7. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing products and services, maintaining business and transaction records, complying with legal and accounting obligations, resolving disputes, and enforcing our agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

8. DATA SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

We also rely on reputable third-party service providers to operate portions of our website, process payments, and provide other services involving personal information.

No method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

9. YOUR PRIVACY CHOICES AND RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to request access to, correction of, or deletion of certain personal information or to exercise other privacy choices.

You may contact us using the information below to make a privacy-related request. We may need to verify your identity before completing certain requests.

We will respond to valid requests as required by applicable law.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in those communications.

10. CHILDREN'S PRIVACY

Our website is intended for a general audience and is not directed to children under the age of 13.

We do not knowingly collect personal information online directly from children under 13. If we learn that we have collected personal information from a child under 13 in a manner requiring parental consent, we will take appropriate steps to delete the information.

Products intended for children are offered for purchase by parents, guardians, and other adults and do not make our website directed toward children.

11. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to websites or services operated by third parties.

STEAD is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of third parties before providing personal information to them.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, website, service providers, or applicable requirements.

The current version will be posted on our website with the date of the most recent update.

13. CONTACT US

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

STEAD
McCabe Living LLC
hello@thesteadco.com